Customer testimonials are powerful - but embedding social media posts isn’t always ideal. Screenshots give you control over presentation while maintaining authenticity.
Why screenshot testimonials?
Control and reliability
Embedded tweets can be deleted. Screenshots are permanent.
Design consistency
Screenshots can be styled to match your site. Embeds come with platform styling.
Performance
Screenshots are single images. Embeds load external scripts, slowing your page.
Flexibility
Use screenshots anywhere - presentations, PDFs, emails, ads.
Where to find testimonials
Twitter/X
Search your brand name or product. Check mentions and replies.
Look for posts mentioning your company, or comments on your content.
Product reviews
G2, Capterra, Trustpilot, App Store reviews.
Email praise
Ask permission to share positive feedback received privately.
Community forums
Reddit, Discord, Slack communities where your product is discussed.
The workflow
Traditional approach:
- Find the testimonial
- Take a screenshot
- Crop precisely
- Open in image editor
- Add padding and background
- Match your brand colors
- Export at correct size
- Repeat for each testimonial
With Pluck:
- Find the testimonial
- Click the Pluck icon
- Click the comment/post
- Adjust background color
- Save
- Done
Creating a consistent testimonial gallery
Visual consistency matters
When displaying multiple testimonials:
- Use the same padding for all
- Use the same background color
- Maintain similar sizing
- Consider a slight border or shadow
Pluck makes this easy - use the same settings for each capture.
Recommended layout
Website testimonial section:
- 3-4 testimonials visible at once
- Mix platforms (Twitter + LinkedIn + reviews)
- Include author photo/handle for credibility
- Rotate if you have many
Landing page:
- Feature your strongest 1-2 testimonials prominently
- Place near calls-to-action
Ethical considerations
Always get permission
Even for public posts, ask before using in commercial marketing. A quick DM usually gets a yes.
Don’t edit the text
Capture exactly what was said. Don’t crop to change meaning.
Provide attribution
The screenshot should include the author’s name/handle.
Keep it current
Old testimonials are fine, but update featured ones periodically to show continued satisfaction.
Platform-specific tips
Twitter/X
Capture the entire tweet including profile picture, name, and handle. The Twitter formatting adds authenticity.
Include the author’s headline - their title adds credibility (“CEO at…” or “10 years in industry…”).
App Store reviews
Include star rating in the capture.
Email testimonials
Get explicit permission, then format the quote nicely - raw email screenshots look unprofessional.
The impact of good testimonial screenshots
Well-captured, consistent testimonial screenshots:
- Look professional and intentional
- Load faster than embeds
- Work in any context
- Don’t break when the source is deleted
- Build trust through authenticity
They’re worth the few minutes it takes to capture them properly - or the few seconds with the right tool.